FAQ - Help Center | Globlekart

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About Globlekart

Globlekart is an e-commerce platform that enables customers in India to discover and purchase products sourced from both domestic suppliers and international markets. Through our global sourcing network powered by Patelcraft Solutions Private Limited, customers can access products from multiple countries that may not be easily available in local markets.

Globlekart is powered by Patelcraft Solutions Private Limited, a company involved in global sourcing, procurement, and supply chain management with 8–10+ years of experience.

We offer products across multiple categories including Electronics, Computer accessories, Networking equipment, Robotics, Automation products, and International specialty items.

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Ordering Products

Simply browse products, select your item, enter your PIN code to check availability, add to cart, and complete the secure checkout process.

Yes, customers need to create an account to place orders, track shipments, and manage purchases.

Yes. Businesses and organizations can place bulk or corporate procurement orders through our Corporate Login system.

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Imported Products

Some products are imported from international markets like the US, China, and Europe after the order is placed. Delivery typically takes 15–30 days.

Yes. Globlekart works with trusted suppliers and manufacturers to ensure that customers receive authentic products.

No. Globlekart manages the entire import process, including supplier coordination, logistics, and delivery to your doorstep.

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Shipping & Delivery

Ready Stock (India) takes 4–7 days. Imported Products take 15–30 days. Exact estimates are shown on the product page after entering your PIN code.

Yes. Globlekart offers Pan India delivery through trusted logistics partners.

Once shipped, you will receive a tracking number and link via email or SMS.

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Payments

We support UPI, Credit/Debit Cards, Net Banking, Digital Wallets, and Buy Now Pay Later services (if available).

Yes. All payments are processed through secure, encrypted gateways. We do not store sensitive card details.

Yes, businesses can use the Corporate Procurement Portal to issue POs. Billing is processed through Patelcraft Solutions Private Limited.

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Corporate Accounts

It's a specialized portal for businesses to register, issue POs, access dedicated support, and receive flexible payment terms.

Companies submit a registration request, which is verified by our backend team before approval.

Approved companies may receive 30, 45, or 60 days credit through mutual agreement.

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Returns & Refunds

Orders generally cannot be cancelled once placed, especially for imported products, as they are ordered from global suppliers immediately.

Returns are accepted for wrong products, damaged arrivals, or defective items. Contact support with proof of the issue.

Refunds are usually processed within 5–7 business days.

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Partnerships

Yes. We welcome distributors, manufacturers, and brand partners through our Distribution Partnership Program.

Yes. Authorized distributors and brands can partner to expand their reach in both consumer and enterprise markets.

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Careers

Yes. We regularly open opportunities in Procurement, E-commerce operations, Logistics, and Corporate sales. Check our Careers section.

Yes. Students can apply for internships in Ops, Sourcing, Marketing, and Supply Chain management.

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Billing & Entity

It is the parent company and legal operating entity behind Globlekart.com. All invoices and billing are issued by this entity.

Yes. Proper GST invoices are issued under Patelcraft Solutions Private Limited, allowing businesses to claim ITC.

Yes, an option is available during checkout ('I have a GST number') to enter and verify your GSTIN.

Legal Status

Invoicing Entity

All transactions on Globlekart are legally processed through Patelcraft Solutions Private Limited. This ensures institutional reliability and proper GST compliance for all our customers.

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Warranty & Support

Warranty depends on the specific product/brand. Details are mentioned on each product page.

Review the product description or contact customer support for clarification before purchasing.

Manufacturer warranty may be limited/region-specific for imports. Some may carry seller warranty instead.

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Customer Support

Email us at support@globlekart.com or visit our website. Include your Order ID and issue description for faster help.

Order ID, product details, issue description, and images/videos if applicable.