Refund & Return Policy

At Globlekart.com, we strive to provide high-quality products and a smooth shopping experience for our customers. If you are not completely satisfied with your purchase, this Refund & Return Policy explains the conditions under which returns, replacements, and refunds are processed.

By purchasing from Globlekart.com, you agree to this policy.

1. Return Eligibility

You may request a return or replacement if:

• The product received is damaged
• The product is defective or not working
• The wrong item was delivered
• Missing parts or accessories

Return requests must be raised within 7 days of the delivery date. Requests raised after this period will not be accepted.

2. Conditions for Returns

To be eligible for a return, all of the following conditions must be met:

• The item must be unused and in its original, unaltered condition
• The product must be returned in its original manufacturer packaging
• All accessories, manuals, warranty cards, and original tags must be included
• The original invoice or proof of purchase must be provided
• An unboxing video or photographic evidence of the defect/damage must be submitted at the time of raising the return request

3. Non-Returnable Items

The following items are not eligible for return under any circumstances:

• ✕ Products physically damaged due to customer misuse or accident
• ✕ Items returned without original manufacturer packaging
• ✕ Products explicitly marked as non-returnable on the product page
• ✕ Digital goods, software licenses, and downloadable items
• ✕ Consumable items that have been opened or partially used

4. Restocking Fee

5. Return Process

6. Return Shipping Cost

7. Replacement Policy

If the product is defective, damaged in transit, or incorrect, Globlekart may offer:

8. Refund Process & Timeline

Once the returned product is received and inspected, the refund will be processed to the original payment method within the following timelines:

Bank processing times may extend this window. The refund will be credited to your original payment account. Globlekart does not issue refunds in the form of cash or cheque.

9. Order Cancellation

Orders can be cancelled before they are dispatched from our facility. Once an order has been dispatched, it cannot be cancelled.

If a pre-dispatch cancellation is approved, the full refund will be processed to your original payment method within 5–7 business days.

10. Fraud Prevention

Globlekart reserves the right to refuse returns or refunds in cases where we detect suspicious activity, excessive return requests, or fraudulent claims. We may require additional verification before approving any return.